Què diuen els nostres clients?
Nicholas A Allix va deixar una ressenya el 26/02/2018
Second time around
Had a better stay last year but that was height of the season. Food not as good this time around and long waits for lifts due to 2 being out. Entertainment was ok but geared towards the older clientele which was most of the guests. Location is perfect for old and new town and would definitely stay again once all building works are completed.
Hotel Rio Park va respondre a aquesta ressenya. Veure la resposta.
Hello Nicholas Thank you for choosing to return to stay once again at the Hotel Rio Park and for updating us on your recent visit. We are sorry to hear that during this stay there were aspects that you did not enjoy as much. Hopefully if you do return again in the future we can try and change some of your opinions. Kind Regards MedPlaya, Guest Relations Team
Neil Pullan Pullan va deixar una ressenya el 23/02/2018
Recent work
all good but renovation work starting at 8am is a bit early
Hotel Rio Park va respondre a aquesta ressenya. Veure la resposta.
Hello Neil Thank you for sharing your review regarding your stay at the Hotel Rio Park. We are sorry if you were disturbed by noise due to the building work taking place, we do hope it did not impact too much on your stay. Hopefully you would still consider returning again in the future. Kind Regards MedPlaya, Guest Relations Team
Brenda Manning va deixar una ressenya el 22/02/2018
Another great holiday!
We stayed at Rio Park again 6th time March 2017. Always the same high levels of standards ensuring a happy holiday! Although rooms are tired they are gradually being refurbished which is excellent. We have booked for a further two week stay in March 2018 in a superior refurbished room so really looking forward to another sunny stay at this excellent hotel thanks to the hard-working, efficient and dedicated staff in all quarters!
Hotel Rio Park va respondre a aquesta ressenya. Veure la resposta.
Hello Brenda Thank you for posting your comments about the Hotel Rio Park. We are very happy that you always enjoy your holidays with us and we look forward to welcoming you back again soon to one one of our new refubished rooms. Kind Regards MedPlaya, Guest Relations Team
Linda Fenwick va deixar una ressenya el 20/02/2018
Value for money
Had a good stay for a 3 night break with my husband hotel was in a good location..we stopped in a club room and found it very nicely decorated although a little small...beds were comfortable and room was exceptionally clean...would stay again
Hotel Rio Park va respondre a aquesta ressenya. Veure la resposta.
Hello Linda Thank you for taking the time to share your comments about your 3 night break with us at the Hotel Rio Park. It is good to know that you found the beds to be comfortable and the room kept clean. We hope to welcome you back again soon. Kind Regards MedPlaya, Guest Relations Team
Miriam Mcqueen va deixar una ressenya el 19/02/2018
Building work
Loved rio park but was on 11th floor woke by drilling everyday at 7 30am not what you want on holiday
Hotel Rio Park va respondre a aquesta ressenya. Veure la resposta.
Hello Miriam We are very sorry that you experienced problems during your stay with us at the Hotel Rio Park due to the current works that are taking place. Please accept our apologies for any disturbance caused. Hopefully this will not deter you from returning to stay with us again in the future. Kind Regards MedPlaya, Guest Relations Team
mrs m stothard stothard va deixar una ressenya el 17/02/2018
noice
had 2 lovely days with your hotel for valentines but the noice from above with the re-furb was to much x
Hotel Rio Park va respondre a aquesta ressenya. Veure la resposta.
Hello Mrs Stothhard Many thanks for adding your comments about your short break at the Hotel Rio Park. We are pleased you enjoyed the St.Valentine´s celebrations. Please accept our apologies for any disturbance caused due to the refurbishment work taking place and hopefully despite this setback it would not deter you from returning again in the future. Kind Regards MedPlaya, Guest Relations Team
lynda cunningham va deixar una ressenya el 17/02/2018
Great value
Amazing hotel overall, the valentines night was out of this world excellent
Hotel Rio Park va respondre a aquesta ressenya. Veure la resposta.
Hello lynda We are delighted to hear that you enjoyed your recent stay with us at the Hotel Rio Park and that you particuarly enjoyed the St.Valentine´s night activities. We do hope that you will choose to stay with us again in the future. Kind Regards MedPlaya, Guest Relations Team
ESTEBAN MENDEZ PARDO va deixar una ressenya el 08/02/2018
agradable
como soy español me gustaría que la animación en invierno hubiera algo mas de español
Hotel Rio Park va respondre a aquesta ressenya. Veure la resposta.
Estimado Esteban Muchas gracias por compartir sus pensamientos con nosotros sobre su reciente estancia en el hotel Rio Park. Nos alegra saber que estuvo contenta aunque opina que hay algunas cosas que podríamos mejorar. Pasaremos sus comentarios al gerente del hotel. Saludos cordiales, Equipo de Relaciones Públicas MedPlaya
JOse Moniz Moniz va deixar una ressenya el 05/02/2018
Complaint regarding smoking rooms.
We stayedin IIroom 1229 which smelled a tobacco and the curtain was burnt with a cigarette. We told reception and they said that people are allowed to.smoke in the balcony. If people are allowed to smoke in the balcony with the doorsopened the smoke finds its way into the rooms. Room 1229 has been newly refurbished and that is a shame. If a room is non smoking it should not smell a Tabasco.
Hotel Rio Park va respondre a aquesta ressenya. Veure la resposta.
Hello Jose Thank you for taking the time to share your feedback regarding your recent stay at the Hotel Rio Park. We are sorry that you experienced issues with your room and aplogise for any inconvenience caused to you. Your comments will be passed on for you. Kind Regards MedPlaya Guest Relations Team
TB va deixar una ressenya el 03/02/2018
1 night stopover
Have stayed at the Rio Park and other Medplaya hotels many times and Im not one to usually make any negative comments but having booked a superior room on arrival at reception we were told none were available and we were being upgraded to a Club Junior Suite. Would have been more than happy with my original room so if you are going to upgrade me then at least give me the full deal eg stocked mini fridge! Its like being upgraded on a flight - a bigger seat but no extras, that wldnt happen! A bit disappointed with the restaurant this time - i know its winter and fewer guests around so dont want wastage but having to wait around for bread rolls and hot trays to be refilled isnt really on. Aside from that, animation and evening entertainment were great and free wifi throughout all the hotel was a plus. And we will be back soon!
Hotel Rio Park va respondre a aquesta ressenya. Veure la resposta.
Hello TB We are sorry to hear that you had a few issues during your recent stay with us at the Hotel Rio Park and we apologise for any inconvenience caused to you. It is good to know that you enjoyed the entertainment taking place. Hopefully if you do stay with us again in the future things will be more to your satisfaction. Kind Regards MedPlaya, Guest Relations Team