Què diuen els nostres clients?
James Kelly va deixar una ressenya el 03/12/2023
Hotel
This Hotel was superb in everyway. From arrival to departure. Reception staff very helpful. Rooms very clean. In the dining room a very good choice of food. Looking forward to our next visit.
Hotel Rio Park va respondre a aquesta ressenya. Veure la resposta.
Dear James, we are delighted that the Hotel Rio Park ticked all of your boxes and that you enjoyed your stay with us. Thank you for sharing your comments with us, we look forward to welcoming you back again soon. Kind Regards, MedPlaya Hotels Benidorm
Brian Wright va deixar una ressenya el 28/11/2023
Great stay
Always clean, friendly, great food
Hotel Rio Park va respondre a aquesta ressenya. Veure la resposta.
Hello Brian, Thank you for choosing to return once again to the Hotel Rio Park. We are delighted you had another great stay and we appreciate you taking the time to share your comments with us. Hopefully we will get to welcome you back again soon. Kind Regards, MedPlaya Hotels Benidorm
Daniel Carlson va deixar una ressenya el 22/11/2023
November 16th
I have stayed in the hotel before. The hotel room I thought when I booked the quadruple the extra room would be seperated With a door like the pictures. The toilet door lock wont lock. Its damaged. The tea and coffees etc werent topped up daily as the hotel room should be I was told by reception. We only had breakfast. It was good for what it was. Staff very good and friendly Location good but dont like the lane outside Quite dangerous for muggers Overall good.
Hotel Rio Park va respondre a aquesta ressenya. Veure la resposta.
Hello Daniel, Thank you for sharing your thoughts with regards to your stay with us at the Hotel Rio Park. We are sorry to hear that there was confusion with the room types booked. Unfortunately the quadruple rooms do not have the annex area like the family rooms do, please accept our apologies for any misunderstanding caused. We do hope that you would consider returning again in the future. Kind Regards, MedPlaya Hotels Benidorm
JOHN DAVIES va deixar una ressenya el 21/11/2023
John Davies
We always have club service,for the last 10 years or so this year the room wasn’t until we complained,the service was provided after diner around 8 ish, the room was very cold ,spoke to receptionist,but nothing happened, the rooms are a little grubby now,in need of a bit of attention, the gala diner is not as good has it used to be ,no cava now ,the standards have dropped prices have increased. The lifts,well that is another storey. Generally the hotel is value for money
Hotel Rio Park va respondre a aquesta ressenya. Veure la resposta.
Hello John, thank you for choosing to return to stay with us once again at the Hotel Rio Park and for taking a moment to update us on your recent visit. We are sorry to hear that on this occasion you did not enjoy your stay as much and we appreciate your feedback. We do hope that if you do choose to return again in the future we can try and change some of your opinions. Kind Regards, MedPlaya Hotels Benidorm
Deborah Coward va deixar una ressenya el 12/11/2023
Holiday
Lovely as always but there were few issues, room needs to be swept better, dust all over floor, room needed to be better for 3 people had better room before all the changes were made, need more storage IE drawers, tea n coffee not stocked up daily, only had some on 1st day when arrived, food could be better for wot you pay, better sunbeds with moveable backs old ones where better, youve got to be the only place that put prices up, wasnt impressed, your entertainment is diabolical was better with old lot, your lifts still need sorting, they was bad a few years ago an still no better, not sure if I will return
Hotel Rio Park va respondre a aquesta ressenya. Veure la resposta.
Hello Deborah, Thank you for chooisng to return to stay with us once again at the Hotel Rio Park. We are sorry to hear that you had some issues and that you felt improvements need to be made. We appreciate you taking the time to share your comments with us and hope that if you do choose to return we can try and change some of your opinions. Kind Regards, MedPlaya Hotels Benidorm
HELEN MARIE DOBSON va deixar una ressenya el 11/11/2023
Excellent hotel
Love the Rio park. Lovely staff, very clean and lovely food
Hotel Rio Park va respondre a aquesta ressenya. Veure la resposta.
Hello Helen, We are delighted that you love everything about the Hotel Rio Park. Thank you for taking a moment to share your comments with us, we hope to see you back again soon. Kind Regards, MedPlaya Hotels Benidorm
María Luisa Fernandez Garcia va deixar una ressenya el 09/11/2023
I dont understand your question
Comprendo q la mayoría de sus clientes son ingleses yo afortunadamente entiendo el idioma ya q vivi 33 años en Inglaterra pero mi pareja no , y a los británicos les encanta el flamenco, show q podían añadir al espectáculo así disfrutaríamos todos de vez en cuando ,para los españoles no hay entretenimiento donde están nuestros bailarines y cantantes? Por lo referente al hotel muy bien volveremos
Hotel Rio Park va respondre a aquesta ressenya. Veure la resposta.
Hola María Luisa, Le agradecemos por compartir sus comentarios y sugerencias con nosotros. Valoramos su opinión y tomamos en cuenta sus observaciones sobre el entretenimiento ofrecido en nuestro hotel. Entendemos su deseo de disfrutar de espectáculos que representen la cultura española, como el flamenco, y apreciamos su sugerencia al respecto. Esperamos darle la bienvenida nuevamente en el futuro y proporcionarle una estancia aún más satisfactoria. Saludos cordiales, Hoteles MedPlaya Benidorm
mary ellis va deixar una ressenya el 04/11/2023
Regular stays.
Only taking a three day break this time, from our home in Polop. Regular guest over twenty years. Seen many changes not all for the better. Entertainment troupe a real let down, although friendly and welcoming, daytime activities seem to have stopped. evening shows much too loud, noisy, deafening and very amateurish. Even outside acts brought in were awful. Considering excellent entertainers available throughout bars in Benidorm a real let down.. However room was excellent, food first class and all staff, reception, bar staff and cleaners cannot be faulted. Would love to continue to visit regularly if only evening entertainment could be changed.
Hotel Rio Park va respondre a aquesta ressenya. Veure la resposta.
Hello Mary, thank you for chooisng to return to stay with us once again at the Hotel Rio Park. We are pleased that overall you enjoyed another pleasant stay but you were disappointed with the entertainment on this occasion. Hopefully if you do choose to return once again we can try and change some of your opinions. Kind Regards, MedPlaya Hotels Benidorm
ANDREA SALAS GONZALEZ va deixar una ressenya el 30/10/2023
Viaje
La animacion es en ingles
Hotel Rio Park va respondre a aquesta ressenya. Veure la resposta.
Hola Andrea, Agradecemos sus comentarios y apreciamos que haya tomado el tiempo para compartir sus experiencias con nosotros en el Hotel Rio Park. Lamentamos los inconvenientes que experimentó con la animación su estancia. Esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro y brindarle una experiencia más fluida. Saludos cordiales, Hoteles MedPlaya Benidorm
NINA IBBOTSON va deixar una ressenya el 27/10/2023
family time
i travelled with a friend and my two grandchildren . we had a fabulous stay at Rio Park. we had a family room it was spotless. the staff were all very friendly .
Hotel Rio Park va respondre a aquesta ressenya. Veure la resposta.
Hello Nina, thank you for choosing the Hotel Rio Park for your family holiday in Benidorm. We are very happy to hear you had a fabulous stay and were pleased with your family room and the service you received from the staff. We hope to see you all back again soon at the Rio Park. Kind Regards, MedPlaya Hotels Benidorm