Què diuen els nostres clients?
william agnew va deixar una ressenya el 20/09/2018
food
The gala night,Friday was excellent,you got a glass of cava This was the only time cava was given The food on the rest of the days was dire,no steaks,no prawns,value for money was poor The room was really nice,upgrade The entertainment in the hotel is not as good as a few years ago The price of wine,cava has shot up ,suppose the tourists have got to pay for renovations In summarise ,the hotel is not good value for money
Hotel Rio Park va respondre a aquesta ressenya. Veure la resposta.
Hello William We are sorry to hear that the Hotel Rio Park did not meet with your expectations. Gala Night is held every Friday in the Hotel this is only a weekly event. The Hotel normally scores very well for food and for value for money so we are sad to learn that you did not find this to be the case. We do appreiciate all your comments and feedback and will make sure that these are passed on for you. Kind Regards MedPlaya, Guest Relations Team
Peter Donaldson va deixar una ressenya el 17/09/2018
September break
The room was very modern and clean. We were staying in the club rooms and were definitely worth the extra money. The staff were very helpful from reception to bar and restaurant,but a special mention has to be for the entertainments team who were all amazing especially Nacho.
Hotel Rio Park va respondre a aquesta ressenya. Veure la resposta.
Hello Peter We are delighted to hear that you enjoyed your recent September break with us at the Hotel Rio Park. Your comments and feedback are important to us and so we thank you for sharing them. It is good to know that you particularly liked the entertainment taking place. We hope to see you back again soon at the Rio Park. Kind Regards MedPlaya, Guest Relations Team
Philip White va deixar una ressenya el 17/09/2018
Enterainment Poor due to outdoor sound quality
We thought the quality of the sound outdoors was very poor when the entertainment was held in the main lounge earlier it was much better. The girl who looked after our rooms Chelo was brilliant.
Hotel Rio Park va respondre a aquesta ressenya. Veure la resposta.
Hello Philip Many thanks for taking the time to share your thoughts with regards to your stay at the Hotel Rio Park. We are sorry that you found the sound quality to be poor on the outside terrace. It is nice to hear that you were pleased with the service that you received in your room. Hopefully you would still consider returning again in the future. Kind Regards MedPlaya, Guest Relations Team
Tracey va deixar una ressenya el 11/09/2018
Club Rooms
Another short stay at the Rio Park marred only by having to go down to reception three times to ask for the Club Room amenities to be supplied. Surely these should be put in the room automatically! Also, if you dont bring a towel with you as you are planning on making use of the Medplaya towels for around the pool, please note that you cannot get these between the hours of 12 noon and 5pm - very inconvenient!
Hotel Rio Park va respondre a aquesta ressenya. Veure la resposta.
Hello Tracey Many thanks for sharing your comments with regards to stay at the Rio Park. We do appreciate your feedback as it helps us to monitor how we are performing as a Hotel. The pool attendant is available to collect towels in the morning and early evening, outwith his hours the reception can provide towels for anyone who needs them. We do hope that despite some setbacks you would still conisder returning again in the future. Kind Regards MedPlaya, Guest Relations Team
Patricia Edwards va deixar una ressenya el 09/09/2018
dissapointing room
cant fault the hotel for anything else except the room we were allocated 128.our view was looking out on to the roof of the bar underneath,and a minimal view of the pool .I had requested a high floor ,the room was in need of a good updating. We were very disappointed to say the least, after paying over 900 euros for our stay.
Hotel Rio Park va respondre a aquesta ressenya. Veure la resposta.
Hello Patricia Thank you for taking the time to share your comments with regards to your recent stay at the Hotel Rio Park. We are sorry to hear that you were not happy with the room allocated to you, unfortunately the superior rooms are the rooms on the higher floors. The reception will always do all that they can to change anyone who is not happy. We do hope that despite some setbacks this will not deter you from returning again in the future. Kind Regards MedPlaya, Guest Relations Team
stephen brown va deixar una ressenya el 06/09/2018
Amazing hotel
Ill make it short , you cant go wrong at this hotel everything was brilliant
Hotel Rio Park va respondre a aquesta ressenya. Veure la resposta.
Hello Stephen Many thanks for your "short review" about the Hotel Rio Park. It is always nice to receive positive comments and so we thank you for adding yours. Hopefully we will see you back again soon. Kind Regards MedPlaya, Guests Relations Team
maria asunción gomez conde va deixar una ressenya el 05/09/2018
Perfecto menos los espectaculos
El hotel esta muy bien, la comida buenisima, tanto el desayuno como la cena. Las instalaciones super bien todo limpio , el unico problema que veo es que todos los espectaculos TODOS son en ingles, entiendo que vallan muchos ingleses pero por lo menos 1 espectaculo en español, el unico que hablaba en español era tom un chico encantador pero los demas nada. El hotel nos encanto, nos quedamos trabados en el ascensor y nos sacaron muy rapido, todo perfecto. Si no fuera por los espectaculos seria un hotel de 10
Hotel Rio Park va respondre a aquesta ressenya. Veure la resposta.
Hola maria Gracias por sus comentarios sobre su estancia con su familia en el Hotel Rio Park. En MedPlaya nuestra meta es ofrecer nuestros huéspedes la mejor experiencia vacacional posible, y con este fin, siempre estamos evaluando nuestros servicios teniendo en cuenta los comentarios de nuestros clientes. Esperemos verles de nuevo en el Hotel Rio Park en futuras ocasiones. Saludos cordiales Equipo de Relaciones Públicas Hoteles MedPlaya
ANTHONY MCCOURT va deixar una ressenya el 04/09/2018
Holiday
Had a great holiday food was lovely, only fault was the staff on the bar and restaurant could have been friendlier
Hotel Rio Park va respondre a aquesta ressenya. Veure la resposta.
Hello Anthony Many thanks for posting your review regarding your time at the Hotel Rio Park. It is encouraging to hear that overall you enjoyed your holiday with us and that you enjoyed the food options available. We do hope you will choose to return again in the future. Kind Regards MedPlaya, Guest Relations Team
Bernadette Cunliffe va deixar una ressenya el 02/09/2018
Top stay!!
Had another great stay at rio park for Bank Holiday long weekend its never long enough! Had lovely superior room again on 10th floor & breakfasts are great! This was my 3rd time this year & Im back here again in 6 weeks so that says it all x
Hotel Rio Park va respondre a aquesta ressenya. Veure la resposta.
Hello Bernadette Many thanks for taking the time to share your comments with us regarding your recent long weekend at the Hotel Rio Park. We are very happy to hear that once again the Hotel did not disappoint and you enjoyed another good stay with us. We look forward to welcoming you back again soon in a few weeks time. Kind Regards MedPlaya Guest Relations Team
Coni va deixar una ressenya el 01/09/2018
Excelentes vacaciones
Nos ha encantado todo, lo pasamos genial. La animación para los peques y mayores estupenda, muy divertida, eso sí en inglés, una manera de practicarlo en España. Es BeniYork, por lo exagerado en todo. Pero el hotel es familiar y se respeta los horarios de descanso. Repetiremos.
Hotel Rio Park va respondre a aquesta ressenya. Veure la resposta.
Hola Coni Gracias por compartir sus pensamientos sobre su estancia en el Hotel Rio Park. Siempre es agradable recibir comentarios positivos sobre nuestro hotel y nos alegramos que hayan pasado una estancia agradable con nosotros. Esperamos volver a veros en un futuro. Saludos cordiales, Equipo de Relaciones Públicas Hoteles MedPlaya